Empowering Healthcare through Intelligent Technology
Healthcare software for the scheme, the counter and the member
Software for medical aid administration, pharmacy operations and member relationships. NEXMAS and NEXCRM share one member record, NEXPHARM runs the counter on its own, and NEXMAS and NEXPHARM verify members online in real time. NEXMAS and NEXPHARM also carry a chronic register for managing chronic clients, and every platform is rented as a managed service.
Administration teams, pharmacy counters and member service working from records they can verify.
Sector focus
Built for medical aid administration, pharmacy operations and member management, with a chronic register embedded in NEXMAS and NEXPHARM.
Three platforms
NEXMAS, NEXPHARM and NEXCRM, each able to run on its own, with NEXCRM embedded when you choose NEXMAS.
Real-time verification
NEXMAS and NEXPHARM are ready to verify member status, benefits and claim transactions online through biometric checks.
Rented, not sold
Hosting, updates and support sit inside one recurring fee per platform.
Platforms
Three platforms, three entry points
Each platform stands on its own. Choose NEXMAS and NEXCRM comes embedded with it; NEXPHARM runs the pharmacy on its own. NEXMAS and NEXPHARM both include a chronic register and are ready to verify members through online biometric checks, while NEXCRM reads from the medical administration backend you already run.
What integration actually changes
NEXMAS and NEXCRM work from one member record, and NEXCRM comes embedded when you choose NEXMAS. NEXMAS and NEXPHARM confirm member status, benefits and claim transactions online, so the answer arrives before service is delivered.
One member record
NEXMAS and NEXCRM read the same identity and eligibility status, so registration happens once. Choose NEXMAS and NEXCRM is already inside it.
Chronic register
NEXMAS and NEXPHARM each carry a chronic register, so chronic clients, their authorisations and their repeat scripts stay visible to the team serving them.
Real-time verification
A biometric check in NEXMAS or NEXPHARM returns member status, available benefits and open claim transactions at the point of service.
Activity becomes insight
Claims and service interactions feed the member profile, so retention work starts from observed behaviour.
News and insights
What the sector is asking us
Commentary on claims administration, pharmacy operations and member relationships, alongside product announcements from the Nexcool team.
Sector commentary28 October 2026
Why claims rules should be configuration, not code
When a benefit change needs a development cycle, schemes stop changing benefits. Treating claims rules as configuration keeps the policy and the system in step.
Read insight
Sector commentary28 October 2026
What real-time verification changes at the pharmacy counter
Confirming member status by phone before dispensing is a delay and a risk. Online biometric verification answers the same question in the same transaction.
Read insight
Sector commentary28 October 2026
Managing chronic clients when the register sits off-system
Chronic conditions, authorisations and repeat scripts tracked in a separate list produce inconsistent follow-up. A register inside the system keeps the client visible to the team serving them.
Read insightRent the platforms, run the operation
Every platform is rented, never sold. One recurring fee covers the software, the hosting, the updates and the support team behind them, so there is no licence to buy and no infrastructure to stand up at your end.
Hosted and managed
The platform runs in a managed environment that we operate for you
- No servers to buy, size or patch at your end
- Backups, monitoring and security updates included
- Access from any branch in a standard browser
Kept current
Rule changes, module updates and fixes arrive as part of the service
- Benefit and scheme rule changes applied without a development project
- Releases rolled out by us, not by your IT team
- No version upgrade fee when the product moves on
Supported for the term
One team answers for the software, the hosting and your data
- Administrator training and counter training at onboarding
- Support covered for as long as the rental runs
- Escalation straight to the implementation team
What changes for each customer
- Health insurers
- Claims adjudication and member records in one system, with reporting that reconciles against the same source.
- Medical aid administrators
- Exception queues instead of inboxes, and a decision trail that stands up to an audit.
- Pharmacies and groups
- Member status and benefits verified online before the item is dispensed, on a system that runs on its own, with a chronic register for repeat clients.
See the platforms against your own process
Tell us how claims, dispensing and member service run today. We will show the matching modules, the integration path and the rental scope that fits.